Starbucks Human Resource Management - 789 Words

Case Study Analysis: Starbucks: HR Practices Help Focus On the Brew, Weather The Recession, And Prepare For Growth Starbucks is one of the worldwide well-known multinational companies which are specializing in cafà © business. Aside from the extraordinary coffee, Starbucks has made business out of the human connections, community involvement and the celebration culture. Employees at Starbucks described as an important asset of the company and they are important for the company’s growth. Starbucks use its Human Resources policies and practices as a strategy to gain competitive advantage within the international market and the retail industry. Through the enough implementation from Human Resource Management, it helps to attract and†¦show more content†¦Thus, it also leads to increase the company image. Starbucks also concern about the training and development plan of their employee. This is to improve and enhance their employee skills, knowledge. Starbucks heavily invest a lot in their learning and development especially in giving training to its baristas and the front line employ ees. According to Starbucks’ policy every selected new employees has to complete the 24 hours of training before he or she resume to their new job. This is to ensure the employees have enough skills in handling their job roles. Company train them well to gain a self esteem and confident .With the proper training and knowledge can eventually attain efficient work from their employees. An experience and well-trained employees can helps to increase the company reputation. The competitors can replicate the beverages products that Starbucks served but they can’t replicate the Starbucks people serving their products to customers. There are some challenge need to face by Starbucks when across the great competition from the coffee market which offer more cheaply and tasty coffee like in McDonald’s, Dunkin’ Donuts and other fast food chains. It might influence the customer buying power in this situation. Therefore, the profit margin might not as high as previous. The problem that occurs in Starbucks will be how to sustainShow MoreRelatedhuman resource management- Starbucks case study4015 Words   |  17 Pages Objectives 3. Significance 4. Impact of HRM 5. HRM Shareholders 6. HRM Roles Responsibilities 7. Shift of Focus on HRM functions 8. Starbucks- Company Profile 9. Leadership Style at Starbucks 10. Factors affecting Starbucks HR Practices 11. HRM Models 11.1. Matching Model 11.2. Harvard Model 12. High Commitment HRM 13. Starbucks HCHRM 13.1. Job Security 13.2. Selective Hiring 13.3. Training Dvpt 13.4. Employee Involvement Info Sharing Read MoreStarbucks s Effective Human Resource Management3267 Words   |  14 PagesStarbucks is one of the most recognized and popular retail coffee chains in the world, with more than 21,000 stores in over 65 countries and upwards of 150,000 full and part time employees, it is clear that they are a powerhouse in the retail coffee market. One of the major reasons that the company has grown so steadily and exponentially since opening their first store in Seattle, WA in 1971, is their effective human resource management. Some of the primary responsibilities of HRM are managingRead MoreThe Human Resource Management Policies of Starbucks3836 Words   |  15 PagesStarbucks Human Resource Management Policies and the Growth Challenge Introduction In recent years, there has been much interest in the notion of high commitment human resource management (HRM). The high commitment HRM is focused on developing self-regulated behavior among employees that is based on mutual trust rather than external sanctions and pressures. Considering this premise, this paper provides a review of the relevant peer-reviewed, scholarly and organizational. literature concerningRead MoreStarbuck Strategic Human Resource Managment1425 Words   |  6 PagesRecommendations Action and Implementation Plan References 2 2 3 4 6 6 7 7 8 Executive Summary The purpose of this report was to examine the four problems that Starbucks is facing and then find out a way to solve these problems. By analyse these issues, the business’ strategies and the processes of the company will be evaluated. Starbucks’ way of operatiing and how its operation produces the desired outcome will be analysed, in order to find out the company’s major problems and looking for ways toRead MoreStarbuckss Strategic Initiatives At Starbucks1243 Words   |  5 Pagesand what they once were, a small entrepreneurial company, the chairman, president and chief executive officer of Starbucks, Howard Schultz, launched a transformation plan, which included focusing on the customer while still achieving value for the shareholders. In January 2008, Starbucks released a statement regarding the strategic initiatives planned to accomplish just that (Starbucks announces strategic initiatives to increase shareholder value; chairman Howard Shultz returns as CEO , 2008). In theRead MoreStrategic Human Resource Management1032 Words   |  5 PagesTo simply define Human Resource Management (HRM), it is a management function that helps managers recruit, select, train and develop members for an organization. Obviously, HRM is concerned with the people’s dimension in organizations. When we say HRM of the organization, it is concerned with all the departments of it. In the marketing department, people consult products or services that lead to the sale. In the sales department, people sell products or give services to the customers. And alsoRead MoreStarbucks Annual Human Resource Operating Plan1259 Words   |  6 PagesStarbucks Annual Human Resource Operating Plan 1.1 Starbucks Mission Vision: An organizations mission and vision statement typically states your organization’s reason for being and why they continue to exist. It also defines what business you want to be in and the future goals of the organization. (Haines McKinlay, 2007). Starbucks mission is to inspire and nature the human spirit, one person, one cup, one neighborhood at a time (Smith, 2014, para. 3). Starbucks vision is to our partners, customersRead MoreStarbucks Hrm2736 Words   |  11 Pagesface the new market and use appropriate strategies. Human resource management (HRM) creates company structure and management practices. It is not only a guide but also a strategic plan of organizations. Therefore, it plays a vital role on the goal attainment and overall development of the global companies especially. However, the traditional human resource management adapts to the relatively stable environment. Strategic human resource management (SHRM) is more adaptive in the changeable environmentRead MoreStarbucks Corporation ( Starbucks )2203 Words   |  9 PagesStarbucks Corporation (Starbucks) is a specialty coffee retailer of hot and cold beverages, coffee-related accessories, complementary food items, teas, and other non-food related products. Starbucks has retail stores in 39 countries and about 146,000 employees. The company operates primarily in the United States (U.S.) with h eadquarters in Seattle, Washington (Starbucks, 2007). In the early 1970s, Starbucks was established and the first location was in Seattle s Pike Place market in 1971. By 1982Read MoreExecutive Management : Starbucks Corps Senior Vice President2190 Words   |  9 Pages In October 2012, Starbucks Corp’s senior vice president addressed a large crowd of company managers and leaders and recited the following â€Å" I can t tell you all how humbling it is to be on this stage ... knowing all the work and care and love that went into this coffee that now sits in your hand† (www.hreonline.com). This pronouncement by executive management exemplifies the value that Starbucks not only places on it employees but on strategic human resource management. The company has deliberately

Chapter 33 †Early 20th Century - 5648 Words

Chapter 33 – Early 20th Century Multiple Choice Identify the letter of the choice that best completes the statement or answers the question. ____ 1. Throughout history, artists have regularly served political ends by using their art to make visual statements. Which of the following artists has created an overtly political statement with his/her work? |a. |Dorothea Lange | |b. |John Sloan | |c. |Wassily Kandinsky |†¦show more content†¦|Still-Life with Chair-Caning | ____ 10. Which of the following describes the focus of the Ashcan School? |a. |It focused on the horror of trench warfare in WW II. | |b. |It focused on the hurley-burley activity of farm life. | |c. |It focused on the bleak and seedy aspects of city life. | |d. |It focused on the dynamism of the machine. | ____ 11. What message is portrayed in Edward Hoppers Nighthawks? |a. |the pervasive loneliness of modern humans | |b. |the seediness of city life | |c. |the energetic rhythm of city life | |d. |the cosmopolitan atmosphere of big city life | ____ 12. Thomas Hart Benton, a Regionalist artist, focused his attention onShow MoreRelatedBook Review of The Classic Slum Essay1626 Words   |  7 Pages The book The Classic Slum: Salford Life in the First Quarter of the Century by Robert Roberts gives an honest account of a village in Manchester in the first 25 years of the 20th century. The title is a reference to a description used by Friedrich Engels to describe the area in his book Conditions of the Working Class. The University of Manchester Press first published Roberts book in the year 1971. The more recent publication by Penguin Books contains 254 pages, including the appendices. TheRead MoreCitizen Coke : The Making Of Coca Cola Capitalism1407 Words   |  6 Pagesany water sources, cane, and cornfields (Elmore 31). They key of this change is outsourcing the supply. Elmore mentions some of the names that played significant roles in Coca-Cola’s outsource strategy, such as Robert Woodruff and Asa Candle (Elmore 33). Robert Woodruff wants to reduce resources’ costs through outsourcing extraction and transportation (Elmore 47). Elmore explains that after the public water was funded by the PWA, Woodruff used public water for Coke bottling to ensure its productsRead MoreCritical Themes Of Black Boy By Richard Wright855 Words   |  4 PagesCritical Lens Black Boy is an autobiography of Richard Wright, a renowned black American writer of the 20th century. Black Boy is more than just a narration of the childhood experiences of Richard Wright. Instead, it highlights the quest for self-affirmation and identity of the black people. The themes covered in this book are so diverse and universally applicable. In each chapter of the book, Wright recounts nostalgic and painful memories about his background that influenced his transformation toRead MoreA Review On Organisational Theories1677 Words   |  7 PagesBUS 5113 - Assignment Unit 1 - A review of organisational theories A review of organisational theories Craig Morley University of the People A review of organisational theories 1 In Chapter 2 of the Organizational Theory text we reviewed four theoretical contributions which are central to the understanding of today s Organizations. Offer a brief analysis of all four theoretical concepts and then pick the one you the feel is the most influential from both historical and managerial perspectives. ExplainRead MoreThe Feminism Of Harriet Jacobs1260 Words   |  6 PagesNehemiah Walls Oct. 29, 2016 Eng.333 The Feminism of Harriet Jacobs Since the early annuls of history minority groups have always faced opposition for the dominating forcing. As a counter rebuttal movements and uprisings usually occurred in order to correct and promote better treatment within these oppressed groups. Feminism served as a mechanism to promote equity amongst gender, sexual, ethnic, and even economic lines. Notwithstanding, there still looms bigotry and oppression from the heavilyRead MoreDominick10 Tb Ch09942 Words   |  4 PagesChapter  9 Motion  Pictures  Ã‚            True/False            1.  Without  the  phenomenon  known  as  persistence  of  vision,  the  motion  picture  would   not  be  possible.   Ans:  T            2.  D.  W.  Griffith s  Birth  of  a  Nation  is  celebrated  for  its  forward ­thinking  content.   Ans:  F            3.  Though  designed  to  decrease  competition  in  the  film  industry,  the  MMPC  actually   encouraged  competition.   Ans:  T            4.  Block  booking  means  that  theater  owners  must  agree  to  show  certain  films  in  all  the   theaters  they  ownRead More An Investigation into the Portrayal or Truth Within the Documentary Genre1896 Words   |  8 Pagesltd This book contains, amongst other things, an insightful account into the foundations of documentary, in particular its British base and its early days via the medium of radio. It features quotations and journal extracts, as well as interviews with some of the prominent figures of early documentary programming during the first half of the 20th century, before leading into the mass observation experiments beginning in the late 30’s. The book describes the documentary format’s departure from itsRead MoreBiblical Criticism : The Messianic Secret1243 Words   |  5 Pagesparables by Jesus.[3] Wrede s theory had an inherent inter-relationship with the hypothesis of Markan priority, which Wrede eventually abandoned, but some of his followers accepted.[4] The theory was strongly criticized in the first years of the 20th century, then gained acceptance in the 1920s; but eventually began to lose support and by the 1970s it no longer existed as Wrede had proposed it.[3] In the New Testament, Jesus commands silence in many instances.[5] An example is Mark 8:29–30[6] AndRead Moreâ€Å"Oh, The Happy I Have Found In My Nappy.†. Since I Began924 Words   |  4 Pagesmore than the rejection of hair texture, but it is also the rejection of a culture that embodies those features. The underlying issue of the incident with Ruth Sherman exposed how hair forms racial identities. Banks describes that during the early 20th century African Americans began to associate hairstyles with their ability to achieve economic success in a segregated society. Which is comparable to Rooks philosophy on how Madam C.J. Walker saw hair as a method to achieve social mobility. Hair representedRead MoreFamily Is A Problem Of Family Essay1419 Words   |  6 PagesI believe that it is most beneficial to discuss my mother’s side of the family. In public, both my mother’s paternal and maternal grandparents were fairly typical to what one would expect from a couple living in rural North Carolina during the 20th century. However, behind closed doors it was a different story, as emotional and physical abuse was taking place in one of these homes. One couple was farmers, while the other worked with the fire and rescue squad and in a department store. All of my mother’s

Creative Thinking Techniques Free Essays

IRM Training – White Paper Creative Thinking Techniques Creative Thinking Techniques Derrick Brown, Director Jan Kusiak, General Manager IRM Training Pty Ltd ABN 56 007 219 589 Suite 209, 620 St Kilda Rd, Melbourne, Vic. 3004, Australia 03 9533 2300 derrickbrown@irm. com. We will write a custom essay sample on Creative Thinking Techniques or any similar topic only for you Order Now au jan. kusiak@irm. com. au Introduction This extract from IRM’s training material looks at how systematic, creative thinking techniques can be used to design practical solutions to business problems. Successful designs don’t just happen. Whilst we can sometimes get ‘flashes of brilliance’, successful designs are more likely to occur as part of a systematic process. Great things are not done by impulse, but by a series of small things brought together. Vincent Van Gogh (1853-1890) The first step in developing a solution is to identify and define the problem – see the IRM paper Problem Analysis Techniques. Using the problem definition as a starting point we can apply a number of creative thinking techniques to identify potential solutions, then further analyse and refine these to give us an optimum solution for the problem at hand. This paper discusses some of the successful creative thinking techniques used by business analysts and describes a generic model which can be used to guide the process. ________________________________________________________________________ Table of Contents 1. 0 2. 0 2. 1 2. 2 3. 0 3. 1 3. 2 4. 0 4. 1 4. 2 4. 3 4. 4 5. 0 6. 0 7. 0 Successful design strategies†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 2 Design methods †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. Vertical thinking †¦ †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 3 Creative thinking †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 4 The brain †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 4 Left and ri ght brain functions †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. Blocks to creativity †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 6 Creative thinking techniques †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 7 Brainstorming †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 7 A bridge – process flow analogy †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ The six thinking hats †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 8 Business process re-engineering: 20 questions †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â ‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 9 Validation †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 10 Creative thinking – generic process model †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 1 Balance †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â ‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 12  © 2005-2007 IRM Training Pty Ltd www. irm. com. au 1 IRM Training – White Paper Creative Thinking Techniques 1. 0 Successful design strategies The design strategies that we choose are crucial to a project’s success – a strategy that initially looks good but that proves to be difficult to implement is not a good strategy. Many projects fail because the strategy proves to be too ambitious and breeches the agreed constraints. Consider the 80/20 rule – often we can solve 80% of the problem with only 20% of the resources, the other 80% of the resources being needed to cater for what may be considered inconsequential factors. This initial consideration may influence all subsequent thinking. Characteristics of successful designs†¦ †¢ †¢ †¢ †¢ †¢ †¢ †¢ meet the agreed objective(s) solve the defined problem(s) are technically feasible are developed (and operate) within constraints are capable of implementation can absorb medium term business growth are acceptable to the user community Great system. Well done! Thanks†¦ 2. 0 Design methods Design is an iterative process and first designs are often thrown away. An outline design is required first, then the details should emerge progressively. Any system design method must: †¢ †¢ †¢ †¢ force partitioning of the problem progress from the most abstract to the more detailed concentrate on logical design first and physical design last produce a specification that can be understood by its readers There’s nothing wrong in copying ideas that are in general circulation from other businesses. Quite often an idea can be transferred across industry boundaries with great results. People make the difference. The best design teams usually have mixed backgrounds – they bring different experiences and different approaches to the problem. A team of people with IT backgrounds are likely to tackle a problem in the same way, whilst say a customer service representative may have an entirely different outlook – and this is what we need. Don’t rush through problem analysis – good problem analysis will give you a clear understanding and definition of the problem. This definition is critical when communicating potential solutions to stakeholders.  © 2005-2007 IRM Training Pty Ltd www. rm. com. au 2 IRM Training – White Paper Creative Thinking Techniques Danger !! IT staff (and others) frequently get swamped far to quickly in the detail of technical design. Much time is then wasted when the outline changes, rendering the details irrelevant. It is an important principle to focus on the major issues first. Leave the detail until later â⠂¬â€œ get the outline design (the concepts) approved first. A good example of this is found with screen and report designs. Many analysts, designers and users can be quickly sucked into endless discussion on the best-looking, most appropriate design. Much of this discussion will focus on the physical aspects – which are irrelevant to the major issue. This is all detail and is best left to the technical design phase. If system output is the focus of the design discussion then agreement should be sought only on the output data itself, not on the method or format of output. 2. 1 Vertical thinking This tends to be easier for many of us – it is more detailed and physical. It is where many of us feel most comfortable. Vertical thinking†¦ †¢ †¢ †¢ †¢ is logical results in unique or few solutions is convergent is more natural for ost of us Many of our clients will also be happiest at this level – discussing the screen or report details, for example. However, be aware that we should not get into these details until we have decided in principle what design strategy to adopt. Otherwise much time and effort will be wasted in detailed discussions – only to find out later that none of it is relevant. JAD (Joint Application Development) groups often get focussed on these details – and can soak up much time in doing so. P R O B L E M S SOLUTION Vertical thinking – applicable to detailed, technical design 2005-2007 IRM Training Pty Ltd www. irm. com. au 3 IRM Training – White Paper Creative Thinking Techniques 2. 2 Creative thinking Most of us are not natural creative thinkers. Telling oneself and the team ‘to be creative’ does not usually yield results. Some special techniques are required to help us use our brains in a different way – to change our usual thinking process. The issue with creative thinking is that almost by definition any idea that has not already been examined is going to sound crazy. But a good solution will probably sound crazy – at first. Unfortunately, that’s why we often won’t put it forward. Creative thinking†¦ †¢ †¢ †¢ †¢ is imaginative generates many possible solutions is divergent is lateral S O L U T I O N S Applicable to – major company problems – business systems design – overall flow of information 3. 0 The brain In order to find ways of being consciously creative, we must first understand how the brain works. Experimentation on the brain has proved to be very difficult and it is only in the last few years, with advanced scanning technology, that science has discovered much of what we now know. Put simply, the brain consists of two hemispheres joined by a bridge of nervous tissue called the Corpus Callosum. In unusual cases, some people have been born with a split corpus callosum where the two halves of the brain are not connected. Split brain patients are excellent subjects for studying how functions are localised and in which part of the brain they are performed. This has shown that anatomical features in one half of the body are controlled by the opposite half of the brain – the brain is crossed.  © 2005-2007 IRM Training Pty Ltd www. irm. com. au 4 IRM Training – White Paper Creative Thinking Techniques In one experiment, a split brain subject is shown the words ‘Hat Band’. Each eye sees the whole visual field. The right visual field is processed by the left side of the brain, and the left visual field is processed by the right side of the brain. When the subject is asked what has been read, they reply ‘band’. When asked what sort of band, the subject must guess – Rubber band? Jazz band? The subject has no idea what kind of band. The conclusion is that the left side of the brain is the word processing side and of course, it is this side which reads the word ‘Band’. The right side has received the impression of the word ‘Hat’, but, because of the cut corpus callosum, this is not transmitted to the left brain. Since the subject cannot say that they have received the impression of the word ‘Hat’, we can deduce that the right brain is not capable of word processing. This and similar experiments allow a model of the brain to be drawn showing the localisation of functions between the two halves. This model is true for right-handed people. There is less specialisation of the two halves when the subject is lefthanded. 3. Left and right brain functions It is found that in right-handed people, the left brain deals with the senses and movement of the right of the body, together with speech, reading, mathematics and analytical (logical) thinking. The right brain deals with the senses and movement of the left side of the body together with creativity, the interpretation of shape and the relationship of objects in space. This is, of course, an oversimplification. For example, when a person is brain damaged and loses say movement of one side of the body, the other side of the brain can often be trained to take over the missing brain functions. We can see that the left brain is the text processor and the right brain is the picture processor. Further research tells us that the logical left brain analyses new ideas generated by the creative right brain – and turns these ideas into words. Unfortunately, the left brain is found to be dominant and tends to filter out many ideas because they appear to be crazy. The reason behind this dominance of the left brain is probably rooted in our evolutionary past. Primitive man had few left brain functions and relied on right brain functions for survival. An intruder’s intentions were judged as hostile or friendly by stance and facial expression. When the left brain functions evolved, the left brain suppressed the ‘suspicious’ mistrusting right. Modern man needs to find a way of suppressing left brain activity to allow the right to express itself via the generation of ideas – even, and most importantly, the ‘crazy’ ones.  © 2005-2007 IRM Training Pty Ltd www. irm. com. au 5 IRM Training – White Paper Creative Thinking Techniques 3. 2 Blocks to creativity We may fear†¦ †¢ making mistakes †¢ looking foolish †¢ being criticised †¢ being alone †¢ being outcast †¢ disturbing tradition †¢ being associated with taboos We may also suffer from†¦ †¢ left brain dominance †¢ incompatible objectives †¢ hostility For these reasons we find that subconsciously we are hindered from coming up with new ideas. If asked at a meeting for ideas to solve a particular problem, most of us are unlikely to do so. We are simply afraid of looking foolish. And our logical left brains prevent the examination of the ideas, seemingly rejecting them before we consciously recognise them! We must take special steps to try to prevent this from happening. One way to inhibit the left brain from its dominance is to give it something to do. A right body physical movement will do nicely – like playing with a piece of blu-tack, or doodling. Perhaps you’ve found yourself doodling while listening – it may be something that you’ve found helps you to focus on ideas. Test this for yourself – read a passage from a book aloud, with an observer. Now repeat the exercise, but this time do something with your right hand, say, toss a coin repeatedly. Your reading will suffer! Your left brain has to multi-task and the word-flow is more disjointed.  © 2005-2007 IRM Training Pty Ltd www. irm. com. au 6 IRM Training – White Paper Creative Thinking Techniques 4. 0 Creative thinking techniques Many techniques exists to stimulate creative thinking and whilst the following list is not exhaustive, the examples below can work well when solving business problems. No special tools are needed. 4. 1 Brainstorming The process†¦ †¢ †¢ †¢ †¢ Organise the team, materials and scribe Appoint a chairperson State the problems we are trying to solve Restate the problem a number of times: – How to reduce time to †¦ How to speed up †¦ Inhibit the left brain Have a warm up session e. g. – Other uses for: – A gumboot – A torch – A paper clip Brainstorm the restated problems and record the ideas When the session slows down, invite the ‘wildest idea’ At the end of the session, classify all ide as then evaluate do not eliminate ideas too quickly Request assistance from management on matters of policy, don’t speculate †¢ †¢ †¢ †¢ †¢ †¢ †¢ To be successful, brainstorming sessions need a good chairperson. It is vital that no discussions are allowed on any idea during the session, the idea is just recorded. The chairperson’s role is to keep the ideas coming, often fast and furious, with people striking sparks off each other. The evaluation is the hard part, but don’t strike out the crazy ones too quickly – they might just be the key to a good solution. Evaluate ideas against a checklist such as the one below: Idea 1 Does it meet the objectives Does it solve the problem Does it introduce new problems Will it fit in with current systems Can it accommodate growth Idea 2 Idea 3 Idea†¦n Try not to make the checklist too comprehensive at this stage. We want to eliminate the ideas that are clearly unworkable but retain all that are worth further consideration.  © 2005-2007 IRM Training Pty Ltd www. irm. com. au 7 IRM Training – White Paper Creative Thinking Techniques 4. 2 A bridge – process flow analogy Solutions to bottleneck or flow problems.. A congested road bridge makes a good theme for a brainstorming session. There are many conceptual similarities between traffic and process flows. Many solutions fall into one of the following classes: †¢ Speed up the flow †¢ Reduce the flow †¢ Divert the flow These generic solutions apply to many systems, whether traffic, production lines or information flows. We are mainly concerned with information flows and the bridge analogy often helps. Thinking about road traffic problems should also remind us to consider social, political, environmental and economic factors when creating our solutions. 4. 3 The six thinking hats Design options can generate much discussion during the evaluation process. This needs to be controlled if we are to make good use of our time. It is easy to take sides, to defend our own ideas and to attack what we may see as opposing ideas. This may not be constructive. An approach that helps to avoid confrontation and which channels our critical analysis is the ‘Six Thinking Hats’ approach (Dr Edward de Bono). Using this technique a group can evaluate an idea and can argue both the pros and cons whilst remaining as objective as possible. A chairperson should formally facilitate the process. An individual may ‘wear’ a hat to produce a comment without any possible attached stigma – ‘wearing the black hat for a moment I don’t think that this will work†¦Ã¢â‚¬â„¢. The person who is always critical without being constructive has to become constructive (or lose face) when asked by the chair – ‘now let us wear the yellow hat and see what good things may result from this idea’. Caution!!! The process does need to be facilitated. Like any of these methods, it may not be useful and may even be counter-productive unless managed correctly. The hats†¦ 1. White hat – neutral – (think of white paper) Information – What do we know? What information do we want? What do we need? 2. Red hat – fire, warmth Feelings, emotion, intuition, hunches 3. Black hat – caution Legality, judgement, morality 4. Yellow hat – sunshine Positive, optimism, benefits 5. Green hat – growth New ideas, new slants, options, opportunities 6. Blue hat – sky Overview, control of the process, agenda, next step, action plans, conclusions  © 2005-2007 IRM Training Pty Ltd www. irm. com. au 8 IRM Training – White Paper Creative Thinking Techniques 4. 4 Business process re-engineering: 20 questions This process works well as a design tool (and also as a problem analysis tool – see the IRM paper: Problem Analysis Techniques). The last question of each group (†¦should†¦? ) makes us consider the broader design options. The last group of questions (How†¦? encourages us to focus on the method. It’s important that the What group of questions is asked first, and the How group of questions is asked last. 1. What? †¢ †¢ †¢ What is being done? (what is being achieved) Why is it necessary? What else could be done? What else should be done? Where is it being done? Why there? Where else could it be done? Where else should it be done? When is it done? Why then? When else could it be done? When else should it be done? Who does it? Why this person/group? Who else could do it? Who else should do it? How is it done? Why this way? How else could it be done? How else should it be done? 2. Where? †¢ †¢ †¢ 3. When? †¢ †¢ †¢ 4. Who? †¢ †¢ †¢ 5. How? †¢ †¢ †¢ Use the ideas generated from the brainstorming sessions, apply the BPR 20 questions technique and re-visit the most promising.  © 2005-2007 IRM Training Pty Ltd www. irm. com. au 9 IRM Training – White Paper Creative Thinking Techniques 5. 0 Validation Prior to commencing detailed specification, the analyst should appraise the outline design using the following checklist: †¢ †¢ †¢ †¢ †¢ have the objectives been met? have the problems been solved? what new problems have been introduced? (there are always some) is the design vulnerable to change in the working environment? ill the design cater for reasonable growth? Characteristics of good ideas.. †¢ †¢ †¢ solve, or partially solve, more than one identified problem can be implemented quickly. Your client will often be attracted to a partial solution that relieve s the problem, while you continue to work on the complete solution can be implemented independently. In IT we often put forward complex solutions that depend upon the successful implementation of other systems. When a problem occurs with one system there is often a domino effect of delays mesh well with overall business strategies. These will always find favour with management. an be implemented step-by-step, incremental implementation. Implement a basic solution, then implement more sophistication. In this way you offer a faster solution delivery – albeit not a complete solution – at first. Management may well be willing to wait for the full solution, especially if the business concepts are new †¢ †¢  © 2005-2007 IRM Training Pty Ltd www. irm. com. au 10 IRM Training – White Paper Creative Thinking Techniques 6. 0 Creative thinking – generic process model Problem Identification Problem Analysis Problem Definition Brainstorm Bridge Six Hats BP R Solution Designs Validation Solution Hints and tips†¦ †¢ †¢ Modelling the current system (logical physical) can aid problem understanding Chose creative techniques applicable to the problem and your team. Not all problems lend themselves to all techniques. Be flexible and willing to try a different technique or a combination of some or all of them Be open to new information – for example, facts uncovered during a brainstorming session may require you to revisit your understanding of the problem Essential modelling techniques help give an uncluttered view of the proposed solution Don’t disregard a solution just ecause it doesn’t solve the whole problem. Your final solution may be built from several ideas, each relevant to a different part of the problem †¢ †¢ †¢  © 2005-2007 IRM Training Pty Ltd www. irm. com. au 11 IRM Training – White Paper Creative Thinking Techniques 7. 0 Balance Time Time Budget All solutions are compromises. We may nee d to balance how many functions we automate against the time and money required to achieve this. We may weigh the merits of automating a process against the frequency (and therefore inconvenience) of doing it manually. Before these decisions can be made, we must establish the basic facts as far as is reasonable (estimating where necessary). Wherever a system design option exists, weigh up the facts, consult the client or your colleagues as appropriate and recommend or make a decision. Never be afraid to think outside the square and to seek alternative solutions, or to re-define the problem. There’s always another way of doing it. The important thing is not to stop questioning. Albert Einstein (1879 – 1955) How to cite Creative Thinking Techniques, Essay examples

Babylon Revisited Essay Example For Students

Babylon Revisited Essay An Analysis of Babylon Revisited In the short story Babylon Revisited, a man named Charlie Wales has come back to Paris with the intent of regaining custody of his nine year old daughter. She has been staying with her aunt and uncle since the death of her mother. Being in Paris brings back memories of his previous lifestyle of drinking, late night socializing, and excessive spending. During lunch with his daughter he encounters two friends from his carousing days, but since he is attempting to turn his life around, he has no desire to renew their friendship. He politely declines their invitation to meet up later so that he can spend time with his daughter. While finalizing the details with his sister-in-law regarding his daughter, they are interrupted by his former cohorts from the restaurant, resulting in the postponement of custody. The central idea is that people make mistakes but if they are given a second chance, it is possible to turn their life around. Personification is one of the literary terms used in this story. The examples his heart sat up rigidly and his heart leaped are giving his heart human characteristics. We will write a custom essay on Babylon Revisited specifically for you for only $16.38 $13.9/page Order now The first quote is referring to how nervous Charlie is feeling when he is at his sister-in-law Marions house. He knows that she dislikes him and the anticipated talk of custody probably contributed to this feeling. The second quote demonstrates his excitement and happiness when his daughter Honoria, tells him that she desires to live with him. When Charlie and Honoria are having lunch together, he asks her the name of her child, referring to her doll. When Honoria states that her childs name is Simone she is giving her doll life, when in reality it is just a toy. Dramatic irony is another term that is used in this story. Charlie claims that he has control of his drinking problem, that he is stable, and no longer socializes with the wrong crowd. The story begins with Charlie hanging out at bar that he is very familiar with asking about old acquaintances who are former drinking buddies. He sabotages himself when he leaves an address with the bartender for his old friend Duncan. The night he walks about the streets of Paris, he engages in conversation with a woman who presumably could be a prostitute. When he runs into Lorraine and Duncan he states where he will be taking his daughter later that day, knowing that there is a chance that they might show up there. The reader can assume that they were still drinkers because in a letter Lorraine wrote to Charlie, she mentions that she has a hangover. Charlie even allows himself one drink everyday and feels that is the cure to his drinking problem. When Lorraine and Duncan show up at Marions house, Charlie tries to get rid of them by telling them that he will catch up with them later and then tries to portray that he is outraged by their uninvited intrusion. He claims that he does not know how his friends got their address, when he had left it for Duncan while he was visiting at the bar. What Marion sees with her eyes is a man who still has a drink every day, former hang-out buddies still in Charlies life, and a man who is not changed. This perception of Charlie results in Marion changing her mind about Honoria going to live with her dad. The author uses a metaphor in following passage: At the Empire, Honoria proudly refused to sit upon her fathers folded coat. .u25630fc0d645af69d1ec9cdff0eb98d0 , .u25630fc0d645af69d1ec9cdff0eb98d0 .postImageUrl , .u25630fc0d645af69d1ec9cdff0eb98d0 .centered-text-area { min-height: 80px; position: relative; } .u25630fc0d645af69d1ec9cdff0eb98d0 , .u25630fc0d645af69d1ec9cdff0eb98d0:hover , .u25630fc0d645af69d1ec9cdff0eb98d0:visited , .u25630fc0d645af69d1ec9cdff0eb98d0:active { border:0!important; } .u25630fc0d645af69d1ec9cdff0eb98d0 .clearfix:after { content: ""; display: table; clear: both; } .u25630fc0d645af69d1ec9cdff0eb98d0 { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u25630fc0d645af69d1ec9cdff0eb98d0:active , .u25630fc0d645af69d1ec9cdff0eb98d0:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u25630fc0d645af69d1ec9cdff0eb98d0 .centered-text-area { width: 100%; position: relative ; } .u25630fc0d645af69d1ec9cdff0eb98d0 .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u25630fc0d645af69d1ec9cdff0eb98d0 .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u25630fc0d645af69d1ec9cdff0eb98d0 .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u25630fc0d645af69d1ec9cdff0eb98d0:hover .ctaButton { background-color: #34495E!important; } .u25630fc0d645af69d1ec9cdff0eb98d0 .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u25630fc0d645af69d1ec9cdff0eb98d0 .u25630fc0d645af69d1ec9cdff0eb98d0-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u25630fc0d645af69d1ec9cdff0eb98d0:after { content: ""; display: block; clear: both; } READ: Of Dispatch EssayShe was already an individual with a code of her own, and Charlie was more and more absorbed by the desire of putting a little of himself into her before she crystallized utterly. It was hopeless to try to know her in so short a time. When Charlie says that his daughter will crystallized utterly, he does not mean that she will be turn into a crystal. He is saying that he can see how quickly his daughter is growing up. He is also realizing how little time there is before he will no longer has any influence on what kind of person his daughter will become. The writer uses a simile when Charlie is discussing family problems with his sister-in-law, Marion. Family quarrels are bitter things. They dont go according to any rules. Theyre not like aches or wounds; theyre more like splits in the skin that wont heal because theres not enough material. I wish you and I could be on better terms. Charlie compares family quarrels to aches, wounds, and splits in the skin that wont heal. He says that family quarrels are not like aches or wounds but they are like splits in the skin. When he talks about splits that wont heal because there is not enough material, he means that he understands that some quarrels cannot be resolved because too many things have happened and the feelings between the family member are too bitter and run too deep. The reader could feel sympathy for Charlie since he claims to be a recovering alcoholic who has lost his wife, daughter, and money during the stock market crash. He realizes that he once had a problem but that he has finally turned his life around. To regain custody of Honoria, all he has to do is prove to Marion that he is a changed man and that he deserves a second chance. One can only wonder whether Charlie is really any different than before. When Marion asks Charlie how long his drinking will remain at one a day, his response is not one of confidence. While reminiscing about the past, he recalls the days of living in luxury and the way he threw money around. He seems to find those memories as joyful ones and not one of regret. When Charlie states that he lost money during the crash, but everything during the boom, he realizes that what he lost was his family and that they are important to him. Possibly this is why he dwells in the past, where Helen lives, and has not yet gone on with his life.